Airport and Flights

The International Airport Hosea Kutako (WDH) is situated 45km east of the capital city, Windhoek. From the airport you can travel to the city by a rented car or an airport shuttle. The domestic flights take off from Eros airport in Windhoek with "Air Namibia".

Banks / Payments

In Namibia you can buy nearly everywhere with major credit cards (Master Card/Visa), but not at filling stations, they only accept cash. When you enter the country you are allowed to bring in only N$2000. Traveller cheques are not advisable, because it’s time consuming to change them and is very circumstantial. Often, it's difficult to get Namibia Dollars in your home country. Therefore you can also buy South African Rand (ZAR); the currency is also accepted in Namibia and it’s easier to get. You can exchange your foreign bank notes into Namibian Dollar at any local banks. Frans Indongo Lodge accepts cash money (NAD & ZAR), as well as Visa or Master Credit Cards.


Camping facilities are available in many nature reserves and at some guest farms or lodges. If you are interested in wild camping, you’ll have to ask for permission beforehand from the respective owner. Many car rental companies or outfitters offer camping equipment for rental. Security is not always guaranteed on urban camping sites; therefore it’s better to make use of the private ones on guest farms or lodges. Pay attention to open fires (fire danger!!!) and don't leave your waste there.

At the Frans Indongo Farm we have 4 attractive camp sites situated on a hill five kilometer away from the lodge, where you can experience amazing sundowners.

Car Rental

You can drive easily on your own through Namibia. The rental cars are relatively expensive due to a lot pressure being exerted during usage. The terms and conditions of insurance vary from Car Rental to Car Rental. When collecting your Car from the Car Rental Company, you should check if there is a spare wheel and tools. An international driving license is required (you also have to ask for the age limit, but mostly you have to be at least 21 years old). If you want to cross the border to another Country, you have to discuss it with your Car Rental Company in advance.

Climate and Weather

The weather in Namibia is beautiful. It’s not often that you’ll find clouds in the sky, especially during the dry season (May – October). Therefore enjoyment during your holiday is definitely guaranteed. The temperatures between day and night differ considerably. Particularly during the dry season the temperatures in the dessert and highlands increase to 32°F. During the rainy season (December – April), heavy rainfalls as well as thunderstorms can be expected. Therefore while travelling your vision might be obstructed, that's why at times you might not see the gravel road ahead of you. Therefore, please try by all means to have sufficient information about the road conditions.


The best clothing for your trip is well-ventilated, open and comfortable clothes made out of cotton. Light-coloured long trousers and shirts are good for keeping mosquitoes away. Due to extreme temperatures you should take swimwear and a warm jacket along. For cold seasons (May - August) you are required to take along warm sleeping clothes because not all lodge have a heating system. Sun blocker, hats and good shoes are advisable for the whole year. Most lodges, including Frans Indongo Lodge offer laundry services.

Drinking water

Our drinking water is of good quality, because it is pumped from 40m depth borehole.


The voltage is 220/ 230 V. The sockets are triple-hole (South African standard) and international travel adaptors don't fit. But most hotels or lodges can lend these adaptors to you or you can buy them in all the major supermarkets.


Please search the internet for the nearest Namibian Embassy.


Tourists from EU-countries and Switzerland don’t need any visa for their entrance. At the airport you will get a visa for 90 days. It's important that your passport is valid for minimum 6 months after the entrance. In case of need please make a copy of your passport and flight ticket.

Food and Beverage

Namibia’s national dishes are Biltong (air-dried meat stripes), Dröewors (air-dried sausage) and Braaivleis (grilled meat). Good quality meat from the antelopes like Kudu, Oryx or Springbok. Another tasty meat is ostrich. Potatoes and rice are imported. Vegetables and fruits are produced locally and in South Africa. We try to purchase as much as possible from the local market. Namibian beer is brewed according to the German “Reinheitsgebot”, e.g. Windhoek and Tafel Lager. In addition our lodge provides one of South Africa’s finest wines selections. You can buy food and basic essentials in every town, but they are relatively expensive in Namibia.


Please keep in mind that the UV radiation is very high in Namibia. Therefore you should pack sufficient sun protectors like long clothes, hat, sun glasses and sun blocker.

    Public Holidays

  • 01st January- New Year's Day
  • 21st March-Independence Day
  • Good Friday
  • Easter Monday
  • 01st May Worker’s Day
  • 04th May Cassinga Day
  • Ascension Day
  • 25th May Africa Day
  • 26th August Heroes’ Day
  • 10th December Human Rights Day
  • 25th December Christmas Day
  • 26th December Day of Goodwill
Individual trips (self drive tours)

Travelling on your on is very easy in Namibia. But you should be at least two drivers to make the trip more comfortable. It is advisable to rotate every 3 hours of driving and not to drive more than 400km a day. Please keep in mind that it gets dark quickly in Namibia and therefore you can't see the streets as good as in day light. In general, it is good to plan two overnight stays at each destination.


We highly recommend health insurance before travelling abroad. In case of an accident or sudden illness, hospital stay or consultation can be very expensive. To get hospitalised, a credit card will be requested from a private hospital.


Most lodges, including Frans Indongo Lodge offers internet facilities.


The official language in Namibia is English, however Lingua franca is Afrikaans. Moreover, there are ca. 10 African languages spoken in Namibia. The most important ones are Herero, Oshiwambo , Nama and Damara.


The word "Lodge" describes an Accommodation in a National Park or in a Nature Reserve. Most of them are of a high standard, offer guided tours and some of them also have wellness programs.


If you fly with Air Namibia you can take a maximum of 20kg luggage with you and in addition 7kg hand luggage. Liquid items or anything similar products are only permitted in low quantity.

Money and Credit Cards

The currency in Namibia is the Namibian Dollar (NAD/ N$), as well as the South African Rand (ZAR).At the international airport in Windhoek the ATM accept only credit cards and no Maestro card (EC-card). At the Frans Indongo Lodge you can pay in cash (NAD or ZAR) or with Credit Card (VISA/MASTERCARD).


Similar to the UK, people also drive on the left hand side in Namibia. Most of the roads are easily accessible. You have to pay attention to the lengthy roads, it may tempt you to accelerate therefore please take note of below speed limits:

  • In towns and villages: 60 km/h
  • On tarred roads: 120 km/h
  • On gravel roads: 70 km/h

Should a traffic officer fines you for an infringement, don't pay him directly! It's better to ask for a voucher and pay it in the next town, that way corruption can be avoided.

Medical situation

The private hospitals in Namibia have a good reputation, with highly qualified doctors. However a health insurance is advisable.

Opening times
Shops: weekday 08.00-13.00 and 14.00-17.00
  Saturday 08.00-13.00
Stores: weekday 09.00-13.00 and 16.00-18.00
  Saturday 09.00-13.00 and 16.00-18.00
  Sunday 10.00-13.00 and 16.00-18.00
Banks: weekday 08.90-16.30
  Saturday 09.00-12.00

A permit is the approval to enter a Nature Reserve in Namibia. These permits are only issued in Namibia and you will mostly get them at the entrance of that particular area. It should not be mistaken with the reservation; it’s something on its own.


Pharmacies are only available in bigger towns. Since the pharmacists are trained in South Africa, you normally get a very good consultation. You can find them in the 'Yellow Pages' of the directory under "Pharmacies" (sometimes including business hours). In case of an emergency, or during the weekend or after office hours you can go to the local hospitals. A lot of drugs are easily accessible and cheap.

Photography in Namibia

If you want to take a picture of local Cultures like Hereros or Himbas, you always have to ask them beforehand. Otherwise it will be regarded as being impolite. When you photograph animals, please do it without flash light.


You can find Police Stations in each town. The general emergency call is 101 11. When you stay in Otjiwarongo you can dial (067) 300600.


Post cards and letters normally need 7 to 12 days via air post from Namibia to any country in the world. You can send your post from every bigger town and sometimes also from small villages. You can buy post cards and stamps at Frans Indongo and also post it.


If you want to make a reservation, please use the e-mail address under contacts. We will do our utmost to answer it within 12 hours.


Namibia is located at the Atlantic Ocean. Abundant activities are offered at the coast ranging from angling, camel riding, safari flights, boat tours and swimming during summer.


Namibia is a relatively safe country. However, you should always be on the watch out for your bags and valuable items, that way you keep the risk of theft as minimal as possible and you can enjoy your holidays. The best is to leave all your valuable articles that you don't need at home. Lodges and hotel assume no liability for personal valuable articles. The car accident risk is extremely high after nightfall mostly because of obstacles and loose animals.

Street/Road conditions

In general, Namibian roads are in good condition. There are approximately 4.000 km of tarmac roads, 37.500 km of gravel roads and 22.000 km of land/farm roads. Most of the roads are accessible with a passenger car, including the main road through the dessert. Exceptions are the Kaokoveld, Bushmanland and the last kilometers to Sossusvlei. Namibia is a huge country, where you often have to cover long distances.


Namibia is famous for its variety of minerals, gemstones and semi-precious stones. Not to forget the typical hand-made Herero-dolls, jewellery, woodcarvings, baskets or other items made of leather, karakul-coat or karakul-cotton, that tourists from all over the world can have in their living-rooms, reminding them of Namibia.

Tariff regulations

You can import maximum N$ 500.00, 1 liter of spirituous beverages, 400 cigarettes, 350kg of tobacco or 50 cigars and gifts worth maximum N$1250.00 for duty-free.


Namibia has a good developed telephone network. The international area code to Namibia is ++264 (00264). If you want to phone abroad, you can do this in every bigger village at the post offices. If you stay for a long time in Namibia, then it is advisable to buy a Pre-Paid-Card. There are two mobile networks after GSM-Standard: MTC and Leo. You can buy telephone cards at post offices and in shopping malls.


Guests normally enquire about tip in Namibia. We think that N$ 10.00 to N$ 20.00 a day and per person are fair enough. Of course you can determine the tip on your own. You also can give Namibia-Dollar, if you prefer.


The Transnamib-Starline is a well known train transportation in Namibia. However it is not advisable because the train is very slow and it doesn’t take off frequently.

Travel Time

You can travel to Namibia the whole year. The country offers always comfortable temperatures and promises 320 days of sun per year. You have to keep in mind that the seasons are the other way around, because Namibia is located on the southern hemisphere. For this reason, the days can be long or short. Winter time is from May – September. During this season the temperatures at night and morning can be very low. Spring starts in October. During this time, the temperatures are rising extremely and the days are getting longer. Rainy season in Namibia is from December to March . But it doesn’t rain all day long. In fact there are short thunder storms in the evenings but only lasts for a few minutes. The temperatures are very high during this period and the flowers grow beautifully.


Entrance in Namibia doesn’t necessarily require inoculation. Please consult a doctor for your personal inoculation schedule and if you want a malaria prophylaxes.

Value-added Tax (VAT)

The VAT is included in the prices. When you depart from Namibia and you show your passport and your flight ticket at the airport you can reclaim the taxes. That’s possible when the goods value is more than N$250.00. It's important to follow this instruction: You have to require a VAT invoice when you purchase the goods (most of the souvenir shops and jewellers know how to do that)

  • you need the tax number of the seller
  • name and address of the buyer
  • serial number of the voucher
  • the date
  • description of the good and the amount
  • price with separately stated tax

When you leave the country, a customs officer has to check it before you can do your check in. At the International Airport the VAT-papers will be stamped over the check-in counter. The VAT-office is in the departure hall. You will get the money back in a cheque form in South African Rand deducting the charges (1% of the VAT, minimum 15 N$ and maximal 500N$). On demand you can get the amount transferred to your account, but the bank charges are on your expenses. When it is more than N$250.00 you only can make the account transfer. An immediate payout/ payback is only possible when you convert your cheques at the counter on the airport. But the cheque can also be paid off in every bank worldwide and in every currency.

 update: 16.07.2009 09:31

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